SUMMARY
Senior information technology professional with over fifteen years of diverse web development experience in areas that include intranets, portals and web applications. Advanced skills in usability, requirements gathering, information architecture, and interaction design. Practical technical knowledge to produce interactive web sites includes: html, dhtml, xhtml, jsp, asp, javascript, and css2. Outstanding customer relationship management experience working directly with clients, business analysts, software engineers and senior management. Excellent communication skills and extensive requirements gathering experience. Excels in a fast paced environment.

PROFESSIONAL EXPERIENCE
Technology Associates, Reston, VA.   2006 – present
Usability Experience Manager

• Team lead responsible for the front-end development of a J2EE application.
• Works directly with the customer to gather requirements and translate use cases into a UI framework.
• Validates requirements by creating process flow diagrams and conducting usability tests with users.
• Chairs monthly usability meetings to ensure that the development teams are all on the same page.
• Pairs with testers to oversee that development has produced a release that fulfills the requirements.

The Analysis Corporation, Fairfax, VA.   2004 – 2006
Senior Usability Engineer/Interaction Designer

• Designs and builds the front-end for mission critical applications for high-profile Government Agencies using the latest proven technologies.
• Technical lead for translating requirements into user interface mock-ups.
• Works directly with the customer, senior management, development teams, and quality assurance teams to maximize front-end productivity.
• Focused on customer satisfaction using established interaction design skills and usage-centered design principles.

Celerity IT, McLean, VA. / Fannie Mae, Herndon, VA.    2004 – 2004
Senior User Interface Developer

• Front-end development lead of an electronic mortgage web application in a production environment.
• Creates branding look and feel for client's business applications through jsps, xml, html, css, javascript and graphic updates.
• Works with business analysts and back-end developers to ensure customer requirements map into code.
• Supports code migration through multiple environments to ensure application integrity.
• Q/A testing after all live up dates.

BCE Emergis, McLean, VA. / C.C. Pace, Fairfax, VA.    2002 – 2004
Senior Usability Engineer/UI Developer

• Worked in an eXtreme Programming environment as the senior usability engineer/user interface developer. Gathered requirements and produced quality user interfaces and branding for a web-based electronic mortgage service application initiated by Freddie Mac.
• Translated business requirements to create user interface mockups using xhtml, css2, javascript and dhtml to serve as the basis for back-end development
• Conducted usability tests to ensure the web application was usable and satisfied client needs.
• Managed the web user interface look-and-feel and front-end interaction development to give user positive feedback..
• Pair-programmed with developers to implement, refactor, and guarantee jsp code quality.
• Mentored junior staff in best practices and document validated procedures to establish consistency in development process.
• Expertise in Dreamweaver MX 2004 for coding, Photoshop for graphics, CVS for version control, and Tidy for validation and W3C standards compliance.

The MITRE Corporation, McLean, VA.    2001 - 2001
Senior Information Systems Developer

• Gathered requirements and initiated proof of concept to evolve legacy systems such as the IRS to web based applications.
• Developed corporate Intranet/Extranet sites for MITRE's Enterprise Modernization Center using asp, sql server, and javascript.
• Performed information architecture and interface redesign of the Knowledge Enabler (KEn) Intranet to help increase staff productivity.
• Created secure internal web applications such as Human Resources Recruiting application to automate tasks for the staff.

WebCritical Technologies, Reston, VA.    2000 - 2001
Senior Interface Developer

• Worked closely with clients, programmers, and graphic artists to construct dynamic web sites for financial institutions.
• Gathered requirements, developed information architecture, and constructed front-end design.
• Employed expertise in html, dhtml, xhtml, jsp, javascript, and css to build user interfaces on financial projects such as The MuniCenter (Merrill Lynch, Salomon Smith Barney and Morgan Stanley Dean Witter.)
• Authored requirements document for financial client, which resulted in a contract; served as the team lead on this Bond App project.
• Utilized rapid prototyping and template creation to reduce web development time, which saved the client time and money.

Mitretek, McLean, VA.    1999 - 2000
Senior Staff

• Developed secure interactive Internet applications using asp, sql server, javascript, and xml.
• Gathered requirements and d delivered regular status briefings to keep clients up to date on work plan progress.
• Served clients including Maryland Information Technology Advisory Council , U.S. Army Program Manager for Chemical Demilitarization, Maryland Unemployment Agency, and the National Informational Assurance Partnership.

The MITRE Corporation, McLean, VA.    1991 - 1999
Technical Staff

• Served as key player in managing a team of content providers in a MITRE-sponsored web project.
• Sought, captured, and managed large amounts corporate information in order to enhance staff productivity and information sharing.
• Configured and operated corporate websites to include the CAASD Intranet and public server ( www.caasd.org ).
• Executed international web work including construction of websites for EUROCONTROL and the Egyptian Civil Aviation Authority.
• Established proficiency in cgi-bin scripting, perl, javascript, form interfaces, and advanced html.
• Served as principal team member in evoking change in the corporate culture through personal hands-on training of staff in new information technologies applications.
• Managed system administration in a heterogeneous computer environment. Actively involved with voice recognition software.
• Managed a variety of information servers (pre-dating web technologies) for departmental information sharing.
• Designed and implemented a Graphical User Interface multiple platform front end display using C++, Interface Builder, Objective C, coupled with a Sybase database backend. Authored the Users Guide for this project.
• Received Director's Distinguished Accomplishment Award for outstanding contribution to National Airspace System program .
• Managed system administration in a heterogeneous computer environment. Actively involved with voice recognition software.

ADDITIONAL WEB WORK

• usatt.org - Creator of USA Table Tennis portal in 1996 and continues to serve as Webmaster.
• golftourtrailer.com – Designed and developed web site for golftourtrailer.com to promote a revolutionary concept in golf club fitting and demo days. Showcased in December 2001 issue of Golf Digest magazine.
• chuckwillpga.com - Webmaster for professional golf instructor.
• ConnectUSA Prototype - Managed a software engineering group, which developed an Internet-TV service aimed at rural America. Project acquired by Pegasus Communications .
• Olympus Group, Inc. (OGi) - Served as senior Internet/WWW technical advisor for on-site meetings to gather requirements for potential clients. Developed first web homepage for Gannett Co., Inc.
• booknet/rmharris_ltd. , - Partner in a Commercial Internet company that created the Antiquarian Booksellers Association of America (450+ members) and the International League of Antiquarian Booksellers (27 countries) websites in 1994. Provided search and shopping cart capabilities.

EDUCATION

• B.S., Computer Science, George Mason University, 1995. Studies included construction of website for the GMU Center For Image Analysis, Software Engineering, Operating Systems, C++, Data Communications, Algorithm Analysis, and 30 hours Mathematics.
• Graduate Level Certification, Information Systems Specialist Program, George Washington University, 1988. Studies included Programming, Computer Graphics, System Analysis, Information Resources Management, Systems Security and Auditing; 4.0/4.0 GPA.